Protecting the health and well-being of our guests and our team is of the uttermost importance as we navigate the ongoing concerns surrounding COVID-19. We are taking every measure needed and as directed by local and State agencies. We will continue to fine-tune our operations as we move forward.
Here are some of the steps we are taking to create the best possible and safest experience for you:
Physical distancing: As a group we have decided that the best way to prevent any exposure is to keep our dinning rooms close until we have at least 50% of in door dining acceptance by the city of San Diego, as for now only our patios are open and have been specifically rearranged to allow for 6-foot distancing between tables along with sufficient spacing in passage ways for traffic between guests and staff. We’ve also placed floor markers to allow distance between our team members and your table when serving you. Plexi-glass partitions have also been installed for additional safety.
Seating: Please note that in order for your party to be seated, all members must be present.
Cashless payment: For the time being to maximize sanitation efforts, our restaurants will not accept cash as payment. We accept all major forms of debit and credit cards.
Delivery: Our Downtown San Diegolocation works with Ubereats, Doordash, Grubhub and Postmates to help us spread chilaquiles all over town!
Menus and QR codes: Unfortunately we cannot have our display menu for your sight to enjoy, but we have created a QR code for easy access to our menu and mouthwatering pictures of our menu. We have created single use menus to ensure you are the only guest to use your menu. New menus are handed to every guest and disposed of once ordering is complete.
Cleanliness and sanitation: Every day our locations undergoes thorough deep cleanings and sanitations. Cleaning assignments and schedules have been created for all staff and areas of operation. All high touch surfaces are disinfected regularly, and tables and chairs are sanitized between every seating. All products used are rated for restaurants and effectively disinfect for COVID 19.
Face masks: Face coverings/masks are required onsite for employees and guests alike. While of course we’re not asking you wear a mask while eating, we do however ask that you keep it on while waiting for your table, being seated, awaiting your drinks and meal, or moving about the restaurant.
Team members: All onsite team members undergo daily wellness and temperature checks when they arrive. Any team member displaying signs of illness is immediately sent home.
We look forward to being a source of joy and nourishment. Please don't hesitate to reach out with any questions or concerns.
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